Full Power Utilities are looking for a a full-time Bureau Services Administrator.

The role is to provide administrative and accounting support to the bureau services team. The ideal candidate will have utility industry knowledge as well as previous experience within an administrative/account support role. The successful candidate will deal with all areas of the billing and the customer service area of the bureau services as well as provide support to account managers and Head of Bureau Services.

What does the job entail? 

• Work closely with the bureau team and provide administrative support on commercial bill validations and residential utility billing.
• Log and resolve level one residential customers’ billing and accounting queries.
• To provide support on collecting metering data and tenants’ details for change of tenancies.
• Allocate daily banking payments to residential customers, using an in-house billing platform.
• Assist with submitting timely and accurate billing validation statements.
• To update internal databases of customer details and billing charges.
• Attend meetings with clients and bureau team to provide support for proposal and new projects presentations.

If you are looking for an opportunity to develop in the utility industry, manage a portfolio, train and develop your career, then this could be the job for you. 

Full Power Utilities are looking for an experienced Administrator able to provide back office support whilst acquiring knowledge of our energy procurement and pricing process. The right candidate for this support role requires the ability to work to timelines to ensure they are meeting business targets and objectives. We are looking for someone with a strong personality that is eager and willing to assist the team with administrative duties.

What does the job entail? Key skills required include:

• Contract management.
• Data entry.
• Managing supplier contacts.
• Portal and CRM input.
• Obtaining business details.

This role would be suitable for a strong communicator who is committed to the growth of the business and considers themselves to be proactive and a quick learner.

For more information or to apply for one of our vacancies, please call 020 3927 8334 or email info@fullpowerutilities.com