Tenant recharging is one of the services Full Power provide for landlords and managing agents to help them reclaim the utilities costs in multi-let, multi tenanted premises. Tenant utility billing has proven difficult for landlords and managing agents looking to accurately and fairly recharge tenants however we have a team of experts on-hand to assist with your sites. Our tenant billing service provides a solution for landlords, managing agents and businesses with multi-let and multi-tenanted buildings to reclaim energy costs.
Previous tenant billing methods varied; from simply dividing the buildings utilities bills equally between the tenants occupying the premises OR charging each of the tenants based on the percentage square footage that they occupy. At Full Power we understand that tenants expect to pay for what they've used. We have adopted an accurate tenant billing solution whereby each tenant's energy consumption (kWh /therms) is calculated and in turn charged accordingly. This solution isn’t exclusively for tenants, it can be applied to any commercial business such as retailers, office premises, gyms and hotels, ensuring correct energy charges are applied across properties.
What are the benefits of Tenant Billing
- Receiving accurate utility consumption data
- Commercial tenants invoiced monthly
- Configuring your invoices and metering across your property portfolio
- The Bureau team will match up supplier invoices to tenant recharging through our reconciliations function to make sure bills are in sync
- Reclaiming utility costs and producing tenant bills
- Reduces time and costs associated with administration
- Handle all enquiries and information within a strict timeframe to avoid financial impact for the landlord or tenant.
Bespoke Billing service options and solutions
- Billing solution tailored to suit your project and requirements
- Fully inclusive billing package with no hidden costs for the client
- Prepayment Billing
- AMR Network communications and support
- Monthly cash collected and full audit reports issued
- Bespoke credit control
- Your own Billing Account Manager for day to day communication
- Heat Network Reporting Compliance
- Tenant changeover charge
- AMR systems
Billing Services
| Service Options | Data Only Service | Proportional Data Service | Pre-Payment | Full Credit Billing and collection Service |
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| Remote Meter Monitoring and data collection |
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| Prepare, Download & Convert Files Ready for Billing |
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| Billing Data to Client in Spread Sheet or |
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| CSV or another format file |
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| Exception Reporting |
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| Tariff Setting Service |
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| Proportional Billing of Total Usage |
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| Remote Meter Monitoring and data collection |
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| Resident Telephone and online Support for Billing |
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| Website with Resident Account login |
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| Bills/Statements Issued by post or email |
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| Collection activity |
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| Client Reporting |
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| Multiple payment options including – Direct Debit, Online, Telephone and Bank Transfer |
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